Thanks for shopping at Unishow.
If you are not entirely satisfied with your purchase, we’re here to help.
We ship most orders by UPS, for small packages we may ship by USPS. Since we carry many different types of items we cannot determine the exact shipping fees until we package the order and calculate weight & dimensions.
In some cases you may be charged for your order total and then a second time for shipping and handling. We will be sure to inform you on shipping details with a follow up e-mail.
* No minimum purchase requirements. *
* Free shipping on orders over $1,000. (Free standard shipping only applies to the Contiguous United States and can not combine with any promotions. Water pipes and hookahs are not eligible for free shipping.) *
You may return most new, unopened items within 30 days of delivery for a full refund. Please fill out the Unishow Product Return Form and send it back with the return items. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply call us at 713-278-7677. We’ll notify of your refund once we’ve received and processed the returned item via phone and or e-mail. You may download or print the Return Form by right click the image below.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.